Support

If you need help with MiaLoo, billing restoration, privacy requests, or general questions, contact us using the email address below.

1. Support contact

Email: assistance.mialoo@outlook.com

2. What to include in your message

• device model and operating system version;
• the app store used for the purchase;
• a short description of the issue;
• screenshots, if helpful.

3. Billing and purchase support

If premium content was not restored correctly, contact us and include enough details for us to understand the issue. Refund decisions are generally handled by Apple or Google as the merchant of record.

Please also review our Subscriptions & Billing page.

4. Privacy requests

For privacy-related questions or data requests, contact assistance.mialoo@outlook.com. You can also review our Privacy Policy.

5. Family safeguards

MiaLoo uses a parental gate before any billing page is shown. More information is available on our Parental Gate & Family Safeguards page.